We’re currently with AA, who decided to increase prices by almost 10% for our upcoming renewal. Cove is much cheaper and has got good reviews, mainly about their website and sign up process. However I can’t find any reviews about their claims process. In the past AA has been very good for us whenever we had a claim. Anyone got experience claiming something with Cove?
Just found out that on Feefo you can filter on people with claims. They don’t seem to have recent reviews, but the rest looks pretty solid: https://www.feefo.com/en-GB/reviews/cove-insurance?withMedia=false&timeFrame=ALL&displayFeedbackType=SERVICE&team-tags=Claims
Based on this Reddit post: https://www.reddit.com/r/PersonalFinanceNZ/comments/o12a5q/experience_with_cove_car_insurance/
I had a brief look through the reviews, everyone was happy with how good the website was or the customer service. No one seemed to have made a claim. It reminded me of this:
spoiler
Haha yes. I did find some older reviews with claims. After some better comparison I found they are not much cheaper so we stick with AA.
Interesting, I wonder if it’s location or car type? They are about $300 cheaper for us than AA. We’re AA members but have been changing insurance every period as there isn’t any discount for loyalty any more
It’s for a Leaf, for some reason they are more expensive to unsure.
Hmm weird ours is also a Leaf. IIRC at the question where it asks how many days do you use it a week, if I had it at 3-5 days it was cheaper than 6-7 days.
5 days is about right for us, plus I don’t know how they would verify how many days a week you’ve been using it?
We’re using it 6-7 days a week, and then the prices went up indeed, to same level as AA. AA doesn’t ask that question.
I haven’t seen any others that do. Thats why i wonder how verify that id you claim? I can just say i use it 5 days a week
I’ve learnt the hard way to never lie to your insurer…