I wonder when NZ will move away from the quasi-free-market-but-funded-by-the-government system in health (and education). It leads to outcomes like this which are clearly inefficient. I’d like to see more centralisation.

  • @DaveMA
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    11 months ago

    As an example, you log in to your WINZ account, and click the button to contact them. It gives you a phone number!

    I get a form I need to fill in. It says to upload to my account, but I need to call them first so they turn on uploading for me to do it.

    It’s so unnecessarily difficult.

    Or at least stop assessing people for benefit on their relationship status. It’s stupid and it punishes people for normal human behaviour.

    I get that people in a relationship tend to share expenses. But you spend so much staff time arguing over whether someone is in a relationship. And friends share expenses too (flat mates), so really it seems archaic.

    • @Ozymati
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      11 months ago

      I know the turn on upload thing is because they’re afraid if it’s always there someone will DoS them by uploading way too much stuff.

      Because it’d cost too much to integrate the system that holds the files and the system that uploads them so that anyone loading too many could get blocked…

      If two working people split expenses, it’s easier for both. If two beneficiaries split expenses they’re expected to do so on less than theyd get if they just had a flatmate. And if one of them is on benefit and the other isn’t, it’s even worse - no relationship for beneficiary unless their new SO is willing to start financially supporting them.

      • @DaveMA
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        211 months ago

        I know the turn on upload thing is because they’re afraid if it’s always there someone will DoS them by uploading way too much stuff.

        Because it’d cost too much to integrate the system that holds the files and the system that uploads them so that anyone loading too many could get blocked…

        IRD does it great. You can message them through your account, and upload supporting documents to submit at the same time. Many other government agencies allow upload of documents. It’s not like it isn’t a solved problem.

        As I understand it WINZ have recently started a massive project to replace their major legacy system, so I hope they redo their online stuff to make it more customer friendly.

        If two working people split expenses, it’s easier for both. If two beneficiaries split expenses they’re expected to do so on less than theyd get if they just had a flatmate. And if one of them is on benefit and the other isn’t, it’s even worse - no relationship for beneficiary unless their new SO is willing to start financially supporting them.

        I forgot about that part. WINZ basically forces your partner to look after you, without regard for how you’re managing your finances. WINZ needs a full overhaul.

        • @Ozymati
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          310 months ago

          On the messaging thing, basically IRD has way, way, WAY less services and often MSD needs a bunch of info to do anything. So they try to steer everyone into forms that in theory elicit all the information. Doesn’t work, but also they definitely don’t have the resources to have involved email conversations with everyone. They can’t even answer their phones and unlike with taxes people can’t wait 2-6 weeks for a response.

          Would be really nice if they could though.

          • @DaveMA
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            210 months ago

            Yeah, this is why I’d prefer a UBI. It solves or reduces most of these issues.

            • @Ozymati
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              210 months ago

              I agree UBI would be nice and then WINZ could just provide extra help for people who want to work but have no idea how to present themselves, or who have other complicated problems (like needing a no interest loan to escape a bad living situation, hardship grants, stuff like that).

            • livus
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              110 months ago

              I don’t understand how a UBI wouldn’t just cause inflation.

              • @DaveMA
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                10 months ago

                In my imagined version, you adjust tax brackets so people keep approx the same take home pay, and people on benefits/super receive approx the same amount.

                Unfortunately with a major overhaul of policy where you give out free money but no one is better off, well you can’t really sell it politically, so I can’t see it ever happening. But that would be my ideal implementation for a starting point.

                • livus
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                  10 months ago

                  Thanks for the explanation, that kind of makes more sense than just giving everyone the same amount.

                  • @DaveMA
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                    210 months ago

                    So I’d pick a baseline, probably the NZ super single person payment, then make this the amount for everyone.

                    Then adjust the lower tax bracket so everyone working and earning over that threshold ($14k) would pay slightly more in tax, about the same as the new payment.

                    Then get rid of all benefits and superannuation (but keep the other assistance payments like accommodation supplement, disability allowance, etc).

                    This does leave some people slightly better off, but it shouldn’t cause more inflation than any other election bribe.

                    It then gives you a starting point to e.g. raise the UBI towards the living wage equivalent, make some supplementary payments standard and give them to everyone, etc.

                    Details would need to be worked through by a policy team, but at a high level I think this would be a big benefit to the country.