This is the thin end of the wedge. Whichever racist PoS manager at TWO whom sent this is simply emboldened by our current racist PoS government. It gets worse from here.
Objectively, even to the stupidst person, that a distressed patient and stressed nurse will be most effective when using a shared native language in interactions with the patient.
Communication with the rest of the staff obviously should be in the common language.
It’s extra stupid because while we can assume a nurse has competency in English there’s no guarantee the patient or patient’s support does.
Spot on. This kind of rot comes from the top down.
It also smells like the manager in question has absolutely no experience with or tolerance of multilingualism. There are times when a multilingual person needs to clarify a translation, usually in the translated language, to be able to properly translate. E.g translation or explanation of idioms.
The article also had a weird segue to the patient requesting non-Aisan nurses… so there’s evidence of management acquiescing to racist bullshit.