My local Wincos had a self checkout, and only have 1 or 2 cashiers open. They used to have two security guards and three cashiers managing the self checkout, with a massive line of people all the way to the back. It was like that for two years.
Today, I visited and they took the whole thing down, while having 5 checkout lines open. No security guards.
Real pleasant experience.
I’m with you. Unless I have a full shopping cart, I use self checkout.
Yeah, I’ve found the best measurement is no more than one of the “small” shopping carts full. And not heaping full, mind you.