Well tough balls. If You wanted to have a person back sooner, they should have recalled them sooner. Seems like a mess of a scheduling and I’m not informed enough to make any conclusions. All I can say I have travelled in cargo ships, and I loved it!
I’ve had 20€ kettles that work for years and and 20€ kettle that break once the warranty is over. Cheap electronics are a gamble. So is expensive ones, but I feel that with those you can at least try to find a trusted brand.