Which? survey finds a third of online supermarket shoppers have been given a substitution

Mushrooms in place of tampons, a frozen pizza substituted for tinned peaches, and cream crackers instead of Christmas crackers. These are among the “bizarre” supermarket substitutions reported by online shoppers in a new poll.

Just over a third of online grocery shoppers (34%) reported having received a substitution in their most recent grocery delivery, the survey for consumer group Which? found.

Asda was the worst offender with more than half (56%) of customers receiving a replacement product in their last order. When asked about the strangest substitution of the past year, one of its shoppers recounted their bemusement at having ordered washing powder only to unpack 10 cans of beer.

So throwing this open to the floor: have you had an silly substitutions?

  • SaintWacko@midwest.socialEnglish
    2·
    6 months ago

    The weirdest one we’ve had was when we were trying to put together a little charcuterie board and ordered some cheeses for it: brie, aged cheddar, that sort of thing. Apparently the person putting the order together couldn’t find the display of cheeses, so they instead went to the deli counter and got some ultra processed flavored cheese slices, things like bacon and onion flavor and ranch flavor. Not even sort of what we were wanting