My account MJB9000 was banned without any reason, nothing in modlog, while I didn’t even interact or do anything been just an hour in the site I can’t log in anymore, can anyone help please. I reset the password, logged in with email, nothing seems to work.

  • PriorProject@lemmy.world
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    1 year ago

    If there’s nothing in the modlog, why do you think you were banned?

    If you can’t log in, try:

    • Logging out explicitly if you have a logout button.
    • Clearing your browser cache, or wiping app storage in android system settings.
    • Try logging in again.

    There are several occasions where mods had to wipe existing session tokens on the server, and this procedure helps recover if that’s what’s keeping you out.