The writer got mad when a goblin shoved Astarion off a cliff. It reminded me of when I had Karlach shove a goblin in lava, then a goblin ran up and shoved HER in the lava. I didn’t get mad; I took it as a learning moment: enemies can shove me back, so move away from the lava.
Honestly, when I was reading the article, I found myself thinking it sounded like the writer would be happier playing a visual novel or a dating sim.
I’m pretty terrible at the combat (never played D&D, never played CRPGs before and terrible at strategy games), but I’m still having fun figuring it out.