Link to a thread where user is in panic over inability to log in on mobile web browser but is assured by reddit admin that is an “experiment”

Mentioned on this Ars story

    • StankFlipper@lemmy.ml
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      1 year ago

      This shit would drive me nuts. My friends and I would send each other links we found on Reddit through messenger or text and when I would get one, it would take me to a blurred view of the page and tell me to view it on their app. I would back right out, go on RedditIsFun, and search the title of the post there. To stop this from happening to people I sent to, I’d just take a screenshot of the meme and send it in a group chat and say I saw it on r/whatever. If you force me to use your broken shit, I’ll send that meme in a fax out of spite if I have to.

  • mo_ztt ✅@lemmy.world
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    1 year ago

    I’m sure no one here needs to be convinced that /u/spez is duplicitous, but just to put some evidence behind it. For context, Christian wrote an extremely detailed post, with citations, explaining his side of things.

    But the impetus for these changes is like, we took a close look at our data, our API usage, where it’s going, how much it costs, and it’s just not sustainable. And so we told them that back in April, that changes were coming, that they’re going to have to pay to cover their costs. Which actually, I think he and others accepted. You know, we’ve had a lot of conversations with him and others privately, one on one, and some on the site. What they didn’t like is the price, but the price is the price. It just happens to be expensive to run an app like Reddit.

    1. In April, everyone was assured that it wouldn’t be comically expensive like Twitter’s. And then when it came and was almost the same as Twitter, everyone at reddit sort of just shrugged and said, as Steve did, that the price is the price.

    2. Christian actually did an excellent job of drilling down into the numbers behind that “pay to cover their costs” assertion, and reddit eventually admitted that what they were talking about was “opportunity costs.” Not anything it was costing reddit, but the idea that they could be making this amount of money more if these third-party apps didn’t exist.

    We’re perfectly willing to work with the folks who want to work with us

    Christian showed evidence of reaching out several times to try to work it out and being refused.

    It’s not reasonable to let this… it’s been going on for a very long time. Folks have made millions. These aren’t like side projects or charities, they’ve made millions. One is owned by an ad network. They have no contract with us. Our peers just turn them off. Reddit’s the only company that allows these sort of competitive products to exist, and we’ll allow them to continue to exist if it’s fair, if they’re on equal footing, which is paying for their data in the same way that we have to.

    Emphasis is mine; I wanted to quote just the bolded part but it felt misleading to isolate it without providing the context. But that quote is clearly absurd. Having a “competing product” access your API is, for reddit as well as many other companies, a primary reason to publish an API.

    And again, Christian got reddit to admit that the numbers they were asking for were not at all based on what it was costing them to provide the API, but that plus a quite large “opportunity cost” of money they felt they would be making if Apollo didn’t exist.

    What our peers have done is banned them entirely.

    This is part of a very weird section of the interview, too long to quote, where spez asserts that reddit was kind enough to allow 3rd-party reddit apps to exist even though it was costing them money, whereas all his competitors (Facebook, Snap, etc) have banned them. That’s actually not true – what their competitors did was simply make apps that weren’t ass in the first place (as well as, in general, make money). So the whole issue, of this booming market for 3rd-party apps that weren’t terrible, never existed in the first place.

    So he’s right that it’s a uniquely (or at least exceptionally) reddit problem, but wrong on why.

    Like we try to charge so it works out to about $1 per user per month for reasonable API usage. I don’t think that’s unreasonable.

    I mean, $1 per user per month for a widely-used app is a lot. Christian explained how a lot of his users pre-pay up front for a year, and the actual costs his company was going to incur and how it would affect them, and offered to take on even the exact costs reddit was asking for if he just had a few months to figure out how to do it without killing his business, and they stopped taking his calls.

    I don’t know man, the whole interview just made me irritated.

  • LostCause@lemmy.ml
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    1 year ago

    That is what I expected next. My only alternative to Apollo to use Reddit adfree was the mobile browser with adblock.

  • 000@kbin.social
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    1 year ago

    Just based off this it really does look like they’re going all out on forcing people to use the app. If the pricing structure changes wipe out a good portion of the 3rd party apps and you then can’t even use a browser, who’s really going to download a whole-ass app just to browse a website? Not to mention the data mining the app will be doing on your device.

    Bad idea after bad idea from Reddit at the moment and all its going to do is push users to leave which at this point, most are happy to do.

  • Polkira@kbin.social
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    1 year ago

    I remember a few months back when we used to google things for reddit on mobile it wouldn’t let you access the full post but would instead tell you to continue on their app. There was community feedback and Reddit back-tracked and allowed mobile browser access. They’ve really stopped caring and I’m glad I’ve been forced off of that site. It doesn’t look like they’ll be rolling back this decision at all.

  • derek@lemmy.one
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    1 year ago

    That’s for good. I’ve found myself getting back to reddit after account deletion, but it was unusable because big blocking interaction modal with “use an app”, which I unable to dismiss, appeared. So, bye then.