Costco workers in Norfolk have unionised and Costco are seething.

  • ricecake@sh.itjust.works
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    9 months ago

    This doesn’t read like seething to me.

    Like, it’s great that people are unionizing, because even if there’s the best possible relationship between businesses and labor, the union still makes that relationship more equitable.
    But that doesn’t mean that the creation of the union has to be viewed as hostility between labor and business.

    I’ll be interested to see if their good reputation holds up to pressure,but as of right now I haven’t heard anything that makes me want disbelieve their statement.

    • davel [he/him]@lemmy.ml
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      9 months ago

      But that doesn’t mean that the creation of the union has to be viewed as hostility between labor and business.

      Of course it does. The IWW isn’t a yellow union. It understands that this is a class war, not a class “collaboration.” The capitalists certainly think it’s a class war.

      • ricecake@sh.itjust.works
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        9 months ago

        My question would be “what’s the win condition”?

        A business that tangibly treats labor better is better than one that does not.
        A union lessens the power imbalance, but it’s still better to start from a place where cooperation is possible.

        So if the relationship must be hostile, what’s the win condition?

        • davel [he/him]@lemmy.ml
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          9 months ago

          The win condition is the workers owning the means of production. In the meantime, it’s a struggle to take as much of our labor’s value from our employers as possible, because we’re entitled to all of it.

          • ricecake@sh.itjust.works
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            9 months ago

            Sure, and that’s great. I’m in favor of that. But how does viewing cooperation as collaboration in a class war further those objectives?

            “Fuck you for trying to be better” isn’t a viable strategy for the midterm goal of “more fairness”.

            • davel [he/him]@lemmy.ml
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              9 months ago

              If you’re in favor with what I’ve said, then we’re probably not in much disagreement. We’re probably misunderstanding each other on a point not worth quibbling over.

              • ricecake@sh.itjust.works
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                9 months ago

                It’s the viewing it as intrinsically hostile, and the (seeming) delight at the perception of “hurt” to the business almost over the benefits it brings to labor.

                I don’t view organization as an intrinsically hostile act. It can be defensive or hostile depending on the business, and often is, but it needn’t be if the business doesn’t make it so.

                Even in a situation with collective ownership, you still have a voluntary organization of that collective.
                That organization isn’t hostile.

                • zbyte64@lemmy.blahaj.zone
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                  9 months ago

                  This is a corporation we are talking about, and that sort of organization is intrinsically hostile to labor.

                • davel [he/him]@lemmy.ml
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                  9 months ago

                  The capitalist-wage slave relationship structurally is an antagonistic one. A worker cooperative isn’t structurally antagonistic, nor is a democratic socialist state. Whether a form of organizing is hostile depends on the structure/power dynamics of its relationships.

          • LowlandSavage@lemmy.ca
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            9 months ago

            Why would an employer ever employ someone if there is no net gain to the employer? You are not entitled to all the value of your labor unless you are self employed and that sounds like a lot more difficult than showing up to work for 40 hours of work that’s been organized by someone else.

            • frezik@midwest.social
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              9 months ago

              You are only entitled to all the value of your labor

              That’s exactly the problem: workers are not getting the value of their labor.

            • davel [he/him]@lemmy.ml
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              9 months ago

              It doesn’t sound like you’re a syndicalist, it sounds like you’re either a capitalist or a worker with Stockholm Syndrome.

              • LowlandSavage@lemmy.ca
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                9 months ago

                I am both a unionist and a capitalist. I have spent 10 years of my career as an involved IBEW member; going to unit meetings, voting, and salting companies. I have spent the last three years as a business owner. I like to think of myself as an ethical capitalist. My employees get paid union wages, which is higher than most companies in my area. The only reason I haven’t unionized my company yet is because it doesn’t fiscally work as a small, young company. The burden of the cost of labor would destroy my company. I would not be able to compete in any tangible way with my competitors. To give you an idea: the burden per hour of a journeyman electricians union renumeration package is close to $70/hr. In order to support that burden as well as other overhead: building, vans, tools, insurance, bonds, software, phones, office supplies, I would have to bill well over $120/hr. Now the question is: as a business owner, why would I be taking any risk in employing someone if there is no net gain for all the work done in the background as well as getting stiffed on invoices? The other question is: is everyone cut out to be their own employer? What about the people that only have the ability to show up to work and not organize new clients and new work, what do they do? I’m all for living wages, good working conditions, fair treatment, and and and, but what’s the benefit to me as an employer for providing these things to an employee?

                • davel [he/him]@lemmy.ml
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                  9 months ago

                  I’ve also been on both sides of the line, having been an employee, but also having started a couple of tech startups using my own capital and having dipped my toe in angel investing. I even used to be a landlord (I got better).

                  The questions you’re asking are basically, how can capitalism function if the workers take all the profits? And the answer is that it obviously can’t.

                  We don’t want capitalism to function, we want to end it. We want to abolish private ownership of the means of production. We’re socialists.

      • zbyte64@lemmy.blahaj.zone
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        9 months ago

        Hell, labor and business is already a hostile relationship even without a union, which is why unions exist. Any boss that doesn’t act as if it’s class war is a chump who won’t be able to get funding from traditional institutions (banks, shareholders, etc).

  • loopgru@slrpnk.net
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    9 months ago

    Echoing others, Costco is a solid employer and I actually believe their sentiment.

    HOWEVER

    The difference between union and non-union is the difference between asking your employer pretty please to treat you well and telling your employer how you will accept being treated.

    Even if the union yields no improvements whatsoever for the workers, it’s worth it just to have that express and clear leveling of the playing field.

    • AlecSadler@sh.itjust.works
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      9 months ago

      Hey, serious question here, I own a small business with 8 employees. All profits for the business go back to employee bonuses / incentives. I pay myself $1/year and $0 in profit distributions. We cover medical benefits.

      It seems like the sentiment amongst Lemmy is to unionize the employees, which I’m fine with, but am I allowed to pay their union dues?

      My only qualm is it means less profit sharing for them, but if it improves morale to have that representation, I’m all for it. Ultimately, it is what they want.

      I’m union dumb. I want to do right by the employees. But I also don’t want to get screwed to their detriment (e.g. Personnel Concepts, fuck that company).

      In before anyone asks, I work contract gigs in a completely separate industry to pay my own bills. I own this business to create jobs and be part of the community.

      • loopgru@slrpnk.net
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        9 months ago

        I think it gets murky quickly if you pay their dues as the employer- if you’re funding the union there’s a pretty clear conflict of interest. To me the clearest way to address this would be to offer a stipend without earmarking it so they can fund the union (or not) at their own discretion.

        Another option would be to just formalize it as an ESOP, thereby erasing the distinction between employee and employer and effectively obviating the need for a union in the first place.

      • Lettuce eat lettuce@lemmy.ml
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        9 months ago

        There will always be an underlying adversarial relationship between employers and employees in a traditional capitalist framework.

        Unions help even the playing field and are very important, but if you truly are interested in supporting the rights of your workers as much as possible, you must accept the fact that they cannot remain “your” workers.

        What does that mean for you and your business? You should talk to your employees and the relevant orgs in your state/city about beginning the transition into a worker-owned co-op.

        Depending on the business structure, state and local laws, and the industry you serve, the pathway to that is complicated. Look up worker cooperatives in your state and find organizations that specialize in helping businesses navigate that transition. There are legal, monetary, ethical, logistical, and emotional concerns that are all critical to address and understand, but it can be done. Businesses far larger than yours have successfully made the transition.

        That would be my advice. But aside from that ultimate goal, unionize your workplace and place as much power in the hands of your employees as possible. Let them decide how they want to structure pay, dues, etc, that’s the whole point of worker empowerment.

        • AlecSadler@sh.itjust.works
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          9 months ago

          Hey, thanks! Hadn’t heard of the worker coop idea, will look into it.

          Will also continue to look at unionizing the workplace. I think we’d be the first in our industry in our area, so it could at the very least pave new ground.

    • Jknaraa@lemmy.ml
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      9 months ago

      When something challenges some people’s world views, the only response they can muster is to imagine whoever is involved must be lying through their teeth.

  • Adderbox76@lemmy.ca
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    9 months ago

    Based on what I’ve heard about Costco, they’re literally the only company that I could read this letter and think “yeah, they’re probably genuine about their sentiment”.

    Unionizing is ALWAYS a good idea, just in case, but as far as companies go, Costco has always gone out of its way to make sure their people are taken care of.

    https://ethicsunwrapped.utexas.edu/case-study/the-costco-model

    The above is a study from the University of Texas. The conclusion seems to be that yes…it’s still retail, with all the usual crap that comes with it, but the company actually tries to mitigate it as much as possible.

    • pachrist@lemmy.world
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      9 months ago

      For real. The kicker for me is that I recognize almost every worker at my local Costco. They aren’t just new faces every week. I worked retail for years and I’ve never seen a retail place retain so many people for so long.

      • Adderbox76@lemmy.ca
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        9 months ago

        I’m a retail manager and I would love to be a manager for Costco.

        Half my stress comes from trying to fight head office on behalf of my staff while being the guy that gets yelled at by both sides.

        Managers aren’t all on the companies side. We’re just stuck in the middle.

        • chiliedogg@lemmy.world
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          9 months ago

          When I was a low-level retail manager my perspective was that my staff was there to take care of the customers, my bosses were there to take care of the store, and my job was to take care of my staff.

  • davel [he/him]@lemmy.ml
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    9 months ago

    People credulously taking corporate speak at face value. You have to understand that this letter was crafted by a committee that included whichever anti-union consulting firms they have on retainer. The persona that a corporation projects is created and maintained by its public relations machine. It’s Edward Bernays-level propaganda to manipulate their employees, their customers, the government, and the public.

  • Rentlar@lemmy.ca
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    9 months ago

    Costco has a reputation for treating workers well and compensating fairly, union or not.

    That said, it’s still great news for those workers as they have greater assurance and say on their working conditions and no longer need to rely on the goodwill of Costco’s management because who knows if or when financial headwinds will change their practices.

    • Truck_kun@beehaw.org
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      9 months ago

      Yeah, some of the upper echelon even got chewed out and threatened to never raise the price of a hot dog. While I see them as a company that treats their employees well, and customers fairly, I do see the C-suite and their teams generally as capable of changing all that to squeeze out more money.

      That said, time will tell; if they don’t pull a starbucks and start closing down businesses, then they aren’t anti-union. Then again, unlike Starbucks, Costco typically buys the land and builds massive warehouses… that cant normally be said for Starbucks’s investment in their stores; they typically rent in a shopping center.

  • casual_turtle_stew_enjoyer@sh.itjust.works
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    9 months ago

    As others in this thread have stated, Costco is probably the only big company whose word I’d trust on this letter. Never heard anything bad about them and I genuinely believe their continued success is hedged entirely on their relationship with customers and employees.

    But the “if you don’t feel like we care enough, talk to a manager” always sounds bad because if lower management is the issue then that’s a non-answer. Would be better to have a “reach out anonymously at this inbox” or something, otherwise they may as well tell it to the union rep.

  • heaiser@lemmy.ml
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    9 months ago

    Just last night I watched the season 1 finale to Superstore and the “joke” message they were making was exactly what this letter is saying. Seriously guys you don’t need a union because we care! 🤣

  • Floon@lemmy.ml
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    9 months ago

    Yeah, Costco has always been hated by Wall Street for how well it treats its workers, and how well they’re compensated. They’re always dinged for being able to send more profits to shareholders than they do, because they treat their workers too well.

    They are pretty much the only large company that would send a letter like this that I would believe. Good for Norfolk, but no one should lump Costco in with, say, Walmart, as far as big box retailers go. They really do cleave to a higher ethical standard.

  • go_go_gadget@lemmy.world
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    9 months ago

    I mean, if working for Costco is anything like what I’ve heard I wouldn’t expect the union to change very much. Even if things are good there I think unionizing is a good idea to make sure it stays that way. Or maybe this specific location had some problems?

    Anyway, seems like a pretty tame letter and of course they have to say something about it. But I support whatever the workers decide to do next.

    Sincerely, Some uninformed speculative internet commenter.

  • cosmicrookie@lemmy.world
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    9 months ago

    Unions are, to employers, what HR is to employees.

    If employers need to have HR, it’s only natural that employees must have a union

    • Potatos_are_not_friends@lemmy.world
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      9 months ago

      I wonder if Walmart holds towns hostages. Like they destroyed small mom and pop shops so towns are reliant on Walmart for nearly everything. And so the moment they smell a union, they rough up the town government threatening to destroy them and so a whole chain of events happen.

  • Lettuce eat lettuce@lemmy.ml
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    9 months ago

    The best any Capitalist firm can offer to its employees is a “benevolent” dictatorship. Unions provide an actual change to the underlying power dynamic, which is why capitalist firms oppose them so much.

    Super happy for the workers in Norfolk, let’s keep this kind of collective action rolling forward!

  • Empathy [he/him]@beehaw.org
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    9 months ago

    I used to work at Costco, although only for a summer.

    Every time I shared my experience working at Costco to friends and family, they were quick to jump to Costco’s defense, as if I was insulting a dead relative. Countless times, if not every single time, I heard “it’s probably only the Costco you worked at”.

    For comparison, I also worked at Walmart, and my experience there was neutral, but I’ve had some people try to dig for bad experiences. There were some bad experiences, but at the end of the day, when I clocked out, I was done working (unlike Costco).

    Don’t put too much trust into these corporations.

    • Rentlar@lemmy.ca
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      9 months ago

      I think experiences like yours really is what is covered in Costco management’s disappointment in this letter.

      The Teamsters got an excellent national agreement raising wage standards across the organization, and makes it seem Costco hasn’t kept up. On the other hand, the odd pressure tactic, bit of favoritism, or dirty trick store managers pull get people motivated to join unions as well.

    • athos77@kbin.social
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      9 months ago

      at the end of the day, when I clocked out, I was done working (unlike Costco).

      Could you expand on this a little, please? Were they expecting you to work off the clock, were they calling you at home for some reason, were they expecting you to keep open availability?

    • davel [he/him]@lemmy.ml
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      9 months ago

      Consumers lacking class consciousness, siding with their favorite brands over workers. smdh.

      • triclops6@lemmy.ca
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        9 months ago

        You can support unions across the board and still be able to commend Costco on the good it does for its employees.

        Anyone who shits wholesale on the company (pun intended) is missing the point.

        Respectfully, I think that’s where the downvotes are coming from.

      • Icalasari@kbin.social
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        9 months ago

        Yeah, even the most worker friendly business can have blind spots. Hell, if Unions themselves can have blind spots, then anything with a motive of profit is going to have FAR more, no matter what they do or say

        Always be pro union, always trust the workers that a business is abusive, never trust the business

        • Omega_Haxors@lemmy.ml
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          9 months ago

          A lot of the downvotes are probably coming from lemmy world and sh.itholefor.nazis, two instances that are really bad for downvoting anything left of hitler. Fun fact: if you get banned from those instances your post stop showing up for their users so can’t downvote you.

  • Kecessa@sh.itjust.works
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    9 months ago

    I’m quite surprised because it’s been one of the things the company has been proud of for a long time, offering conditions so good that people didn’t feel the need to unionize as they felt they were treated fairly… As someone else said it really just looks like an honest answer…