cross-posted from: https://midwest.social/post/6303502

The FBI investigated a man who allegedly posed as a police officer in emails and phone calls to trick Verizon to hand over phone data belonging to a specific person

Despite the relatively unconvincing cover story concocted by the suspect … Verizon handed over the victim’s data to the alleged stalker, including their address and phone logs. The stalker then went on to threaten the victim and ended up driving to where he believed the victim lived while armed with a knife

Version Security Assistance Team–Court Order Compliance Team (or VSAT CCT) received an email from [email protected].“Here is the pdf file for search warrant,” Glauner, allegedly pretending to be a police detective, wrote in the email. “We are in need if the this [sic] cell phone data as soon as possible to locate and apprehend this suspect. We also need the full name of this Verizon subscriber and the new phone number that has been assigned to her. Thank you.”

Verizon is not the only telecom that has failed to properly verify requests like this. In a somewhat similar case, I spoke to a victim who was stalked after someone posing as a U.S. Marshal tricked T-Mobile into handing over her phone’s location data.

  • mosiacmango@lemm.ee
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    7 months ago

    Of note, he already had a warrant out in California for stalking an ex there. She had to change her phone number 4 times in 4 months, “but somehow he kept getting it.”

    She was also with Verizon, so it’s pretty clear that this is a systemic issue with how they verify warrants(they clearly dont).

    Here’s hoping these two women and anyone else who sees this story and was mysteriously stalked while using Verizon sues the living fuck out of them.

  • halcyoncmdr@lemmy.world
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    7 months ago

    Having worked in the industry on the retail side for both Sprint and then T-Mobile since 2007 and the amount of continuous annual training and borderline annoying effort these companies put out to retail employees about not disclosing CPNI (Customer Proprietary Network Information)… and considering how often this seems to happen… it’s clear the back end teams don’t get the same training or reminders despite their jobs actually being to disclose this info under the right circumstances.

  • EmperorHenry@infosec.pub
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    7 months ago

    I’m starting to understand why borderline illiterate scammers from india are able to scam so many people.

    If you’re pushy and you just say that you’re an official something or rather then people will just do things for you.

  • Truck_kun@beehaw.org
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    7 months ago

    Yes, of course I will trust a police officer contacting me through their official domain (.gov or otherwise) of … @proton.me

    Not sure if this is just a failure of judgement, common sense, or training; or all three.

    I’d like to say some kind of .gov should be required if person is claiming to be a government officer of some kind, but many cities use .org, and some police departments may have a separate domain from the city, but… it’s a freaking @proton.me domain.

    I deal with doctors offices all the time, and I always give a little extra scrutiny to any professional that is using a gmail, hotmail, yahoo, aol, proton mail, etc. email address. It doesn’t make things official, but it does seem shady if you don’t put in the small amount money/effort to use a custom domain.

  • iHUNTcriminals@lemm.ee
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    7 months ago

    No shit we live in the wild West there is no security.

    think about it… Think about the ways you could do stuff like that… There is nothing stopping it.